Pricing
One agent. Forty-nine dollars a month.
Customer Support is live today. Bundles of several agents arrive as the workforce grows, and are not priced yet.
Customer Support Agent
The first agent we have launched — billed as the Growth plan.
- Answers customers around the clock
- Web chat on your website — one line to install
- Answers grounded in the knowledge you approved, with sources shown
- Stops and asks for a person when a conversation needs one
Bundles
Several agents on one subscription, a discount for taking more than one, agents sharing context across the business. Opens once more agents are live. Not yet priced.
The trial
Fourteen days, free, and no card is asked for. You get the whole product: crawl your site, approve what the agent may use, install it, and watch it answer real visitors.
What happens when the trial ends
Your workspace pauses. The agent stops replying to visitors on your site, and nothing is deleted — your approved knowledge, your settings and your conversations are all still there. Choose a plan in Settings to switch it back on. The end date is shown on your dashboard from the first day.
How billing works
- Price
- $49 a month, in US dollars, billed monthly. The subscription renews automatically each month until you cancel. Your first payment ends the trial early if you subscribe before it runs out.
- Who charges you
- Paddle is our payment provider and the merchant of record for every subscription. The charge on your statement and the receipt in your inbox come from Paddle.
- Tax
- Prices on this page are shown before any applicable tax. Tax is added at checkout, where it applies, according to where you are.
- Cancelling
- Any time, from Settings, or by emailing [email protected]. There is no minimum term. Your agent keeps working to the end of the period you have already paid for.
- Refunds
- Set out in our refund policy.
Before you subscribe, read the Terms of Service, the Privacy Policy and the Refund policy.