Set-up
Your first week with Linesor
Switching from paper, spreadsheets or another system is easier than it looks. We do the set-up with you, train your team and stay on call while you go live. Most properties take bookings in Linesor within a week.
Day 1
We get to know your property
- What we do
- A call with you: your rooms, rates, restaurant, team and how your day runs today.
- What we need from you
- Your room types, prices, menu and the names of the people who will use Linesor.
Days 2–3
We build your property in Linesor
- What we do
- Rooms, rates, taxes, menus, printers, users and what each person may do. Your booking engine page with your photos. Your guests and future bookings from your old system, if you want them brought over.
- What we need from you
- Check what we built and tell us what to change.
Days 3–5
We connect the booking sites
- What we do
- Your accounts on Booking.com, Airbnb, Expedia and the others you chose, matched to your rooms and rates.
- What we need from you
- Accept Linesor as your connection in each site's settings; we show you where.
Days 5–6
We train your team
- What we do
- Short sessions for each role: front desk, housekeeping, restaurant and the manager's reports, online or by phone.
- What we need from you
- The team's time, an hour or two each.
Day 7
You go live
- What we do
- We watch your first check-ins, orders and the day's close with you, and stay on call.
- What we need from you
- Run your day in Linesor.
After
We stay with you
- What we do
- 24/7 support with the response times in our Support Policy, and a check-in with you after your first month.
- What we need from you
- Call or message us whenever you need us.
Included in your subscription
Everything above for the products in your package: the set-up, moving your history from another system, the training and the support. The booking sites come with the Hotel and Apartments packages.
Quoted before we start
Your own website (Linesor Sites), and specialist set-up: several properties under one company, special reports or connections to other systems. See pricing
Start your first week
Book a demo and we agree your set-up dates on the call.